The waiter & waitress and waitstaff training handbook : a complete guide to the proper steps in service for food & beverage employees
(Book)

Book Cover
Average Rating
Published:
Ocala, Fla : Atlantic Pub. Group, Inc., c2004.
Format:
Book
Physical Desc:
pages cm.
Status:
Hillwood High - Teen Non-Fiction
642.6 ARD
Description
This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Family-Style and Banquet. It provides step-by-step instructions on: hosting; seating guests; taking/filling orders; loading/unloading trays; table-side service; setting an elegant table; folding napkins; centrepieces; promoting specials; promoting side orders; handling problems; difficult customers; managing tips and taxes; getting customers to order quickly; handling questions; handling the bill and money. Plus, learn advanced serving techniques such as flambé and carving meats, fish, and fruits. Also, a chapter is devoted exclusively to food safety and sanitation. An excellent foundation for your organisation's training program!
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Location
Call Number
Status
Hillwood High - Teen Non-Fiction
642.6 ARD
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More Details
Language:
English
ISBN:
0910627479 (alk. paper), 9780910627474 (pbk.) :

Notes

General Note
Includes index.
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Citations
APA Citation (style guide)

Arduser, L. (2004). The waiter & waitress and waitstaff training handbook: a complete guide to the proper steps in service for food & beverage employees. Ocala, Fla: Atlantic Pub. Group, Inc.

Chicago / Turabian - Author Date Citation (style guide)

Arduser, Lora. 2004. The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees. Ocala, Fla: Atlantic Pub. Group, Inc.

Chicago / Turabian - Humanities Citation (style guide)

Arduser, Lora, The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees. Ocala, Fla: Atlantic Pub. Group, Inc, 2004.

MLA Citation (style guide)

Arduser, Lora. The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees. Ocala, Fla: Atlantic Pub. Group, Inc, 2004. Print.

Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Staff View
Grouped Work ID:
c201cfe5-2e2c-55f3-32c6-1b5cdb283099
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Last File Modification Time Dec 19, 2017 12:12:00 AM
Last Grouped Work Modification Time Dec 19, 2017 12:12:00 AM

MARC Record

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