The design of everyday things

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Language:
English
Description
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
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ISBN:
9780465050659
9780465067107
9781452624129
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Grouped Work ID 9988f826-82c0-38f6-8d53-d424cc032ef3
Grouping Title design of everyday things
Grouping Author norman donald a
Grouping Category book
Last Grouping Update 2019-10-21 23:17:45PM
Last Indexed 2019-10-22 00:50:56AM

Solr Details

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auth_author2 Berkrot, Peter.
author Norman, Donald A.
author2-role Berkrot, Peter.
hoopla digital.
author_display Norman, Donald A
available_at_school Nashville School of the Arts
collection_school Non-Fiction
detailed_location_school Nashville School of the Arts - Teen Non-Fiction
display_description "Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. "--
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primary_isbn 9780465050659
publishDate 2002
2011
2013
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Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical Description
ils:CARL0000421919 Book Books Revised and expanded edition. English Basic Books, a member of the Perseus Books Group, [2013] xviii, 347 pages : illustrations ; 21 cm.
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ils:CARL0000188979 Book Books 1st Basic paperback ed. English Basic Books, c2002. xxi, 257 p. : ill. ; 21 cm.
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subject_facet Design, Industrial -- Psychological aspects
Human engineering
Industrial design -- Psychological aspects
title_display The design of everyday things
title_full The design of everyday things / Don Norman
The design of everyday things / Donald A. Norman
The design of everyday things [electronic resource] / Donald A. Norman
title_short The design of everyday things
topic_facet Design, Industrial
Human engineering
Industrial design
Psychological aspects