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A slice of the pie: how to build a big little business

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How does a suburban pizza joint end up profiled on national magazine covers and network TV news? (Hint: The secret is not in the sauce.)

When Nick Sarillo decided to open a family-friendly pizza restaurant in the suburbs of Chicago, people thought he was nuts. Having worked as a carpenter for much of his adult life, he lacked any formal experience in restaurants or in managing a small business. Everyone told him no one else would ever care about his place the way he did. They warned he'd have to work 20-hour-days and monitor every employee just to stay in business.

But Sarillo saw things differently, and set out to run his business in a radically different way. Today Nick's Pizza & Pub is one of the top ten busiest independent pizza restaurants in the country, with two locations that gross about six times the revenue of the typical pizza restaurant. And in an industry where most employees leave within less than a year, Nick's annual turnover rate is less than 20 percent.

How did he do it? The secret lies in Nick's purpose-driven culture, in which every employee--from the waiters to the chefs to the managers--is equipped with the tools necessary to do their jobswhile also advancing the company's overall mission. The result is higher sales, a dedicated team, and a big little business that is beloved by the entire community.

In A Slice of the Pie Sarillo tells the story of how he built his extraordinary culture and shows how anyone can follow his methods. For instance, Nick's managers engage the staff by tracking and rewarding unusual metrics, such as how many guests request a particular server or the average check amount of each carryout host. Likewise, team members of all ages and levels of experience are encouraged to express themselves, acquire new skills, and suggest ideas to help the business grow.

A Slice of the Pie will help transform even the smallest, simplest, and most ordinary business into a successful, high-performance organization.

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Grouping Information

Grouped Work ID 5a8fe1b6-81e3-96f1-ae13-34475c9c9baf
Grouping Title slice of the pie how to build a big little business
Grouping Author sarillo nick
Grouping Category book
Last Grouping Update 2017-12-19 00:13:28AM
Last Indexed 2018-07-17 00:06:04AM

Solr Details

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accelerated_reader_reading_level 0
author Sarillo, Nick.
author_display Sarillo, Nick
available_at_school Hunter's Lane High
collection_school Non-Fiction
detailed_location_school Hunter's Lane High - Teen Non-Fiction
format_category_school Books
format_school Book
id 5a8fe1b6-81e3-96f1-ae13-34475c9c9baf
isbn 9781591844587
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itype_school Book
last_indexed 2018-07-17T05:06:04.376Z
lexile_score -1
literary_form Non Fiction
literary_form_full Non Fiction
local_callnumber_school 658.02 SAR
owning_library_school Schools
owning_location_school Hunter's Lane High
primary_isbn 9781591844587
publishDate 2012
record_details ils:CARL0000633968|Book|Books||English|Portfolio/Penguin,|c2012.|xviii, 253 p. : ill. ; 22 cm.
recordtype grouped_work
Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:CARL0000633968 B00417305 On Shelf On Shelf false true true false false true
subject_facet Employees -- Training of, Industrial management, New business enterprises, Success in business
title_display A slice of the pie : how to build a big little business
title_full A slice of the pie : how to build a big little business / Nick Sarillo
title_short A slice of the pie :
title_sub how to build a big little business
topic_facet Employees, Industrial management, New business enterprises, Success in business, Training of